Privacy Policy

Effective Date: January 25th, 2025

Dealerhop Finance Ltd. (“Dealerhop,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our users’ information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use Dealerhop.com (“Website”) and its associated services.

1. Information We Collect

a. Information You Provide: When you use Dealerhop services, we may collect the following information:

• Personal Information: Name, email, phone number (verified by two-factor authentication), date of birth, and residential address.
• Financial and Employment Details: Monthly income, employment information (employer name, job title, employment type, time at job), and estimated credit score.
• Vehicle Preferences: Vehicle type, body style, monthly budget, and other relevant preferences.
• Additional Documentation (Optional): Front of your driver’s license and proof of income.

b. Automatically Collected Information: We may collect certain information automatically when you access the Website, including:

• IP address, browser type, and operating system.
• Website usage data, such as pages visited, time spent on the Website, and referral sources.
• Cookies and similar technologies to enhance user experience.

c. Information from Third Parties: With your consent, we may obtain credit reports and other financial information from third-party providers to facilitate the finance application process.

2. How We Use Your Information

We use the collected information to:

• Process and match your finance application with our Fulfillment Partners.
• Verify your identity and eligibility for services.
• Facilitate the vehicle auction platform and associated services.
• Improve the functionality and user experience of our Website.
• Share offers, promotions, or marketing communications (with your consent).
• Comply with legal and regulatory requirements.
  

3. Sharing of Information

Dealerhop may share your information with:

• Fulfillment Partners: Dealers, brokers, or wholesalers who participate in our marketplace to match with your application.
• Service Providers: Third-party vendors who assist in processing applications, verifying information, or delivering services.
• Marketing Partners: Third parties who may provide relevant offers or promotions (with your consent).
• Legal Authorities: When required by law, regulation, or legal process.
  

4. Consent to Information Use

By using Dealerhop.com and submitting your application, you consent to:

• Dealerhop and its partners obtaining your credit reports to facilitate your application.
• Sharing your information with third parties for service delivery, marketing, or other authorized purposes.

You may withdraw consent at any time by contacting us at hello@dealerhop.com. Note that withdrawing consent may limit your ability to access certain services.

5. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. We implement industry-standard security measures to protect your information, including:

• Data encryption.
• Secure access controls.
• Regular monitoring and audits.
  

6. Your Rights

As a user, you have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your information, subject to legal or contractual obligations.
• Opt out of marketing communications by following the instructions provided in such communications or contacting us directly.

To exercise your rights, email us at hello@dealerhop.com.

7. Cookies and Tracking Technologies

Dealerhop uses cookies and similar technologies to enhance your browsing experience and collect information about your usage of the Website. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Dealerhop does not knowingly collect or solicit personal information from individuals under the age of 19. If we become aware that we have collected personal information from a minor, we will delete it promptly. If you believe we have collected information from a minor, please contact us at hello@dealerhop.com.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” revised accordingly. Your continued use of the Website after such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

• Mailing Address: 210 – 233 W 1st Street, #15, North Vancouver, BC V7M 1B3
• Email: hello@dealerhop.com
• Phone/SMS: (866) 826-2651

By using Dealerhop.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.